Start Here

Providing the Best in On-Line Service & Support!

Customer Notice

We will download a small communications program to your computer. If the program encounters any problems while installing, disable your virus protection and try re-installing.

If the problem persists, contact our Live Support Center for an alternate download method.

Security Warning

Security and encryption is now engaged for your protection. After the Diagnostic and Repair Utility is installed, it can easily be removed using the Add/Remove Programs utility in the Control Panel.

Click here for instructions.

Start Install of Diagnosis Program

Check the requirements:

Windows 95, 98, 98 SE, ME, 2000, or XP
Approximately 2.5MB of free Hard Disk space
16MB System RAM minimum

Do you meet the requirements?
If yes, proceed with installation as prompted by the Install Wizard.

Average Download Times:

8-10 min. on a 56K modem
1-3 min. on DSL/Cable modem (384kbps)

If your already an MIS Support customer and just need to re-download the Diagnostic Utility client software then click here.

Activate Prepaid License
If you have pre-purchased support for your computer system,
Click here to activate a prepaid license.

Start Install of Diagnosis Program

Check the requirements:

Do you meet the requirements? If yes, proceed with installation as prompted by the Install Wizard.

Average Download Times:

8-10 min. on a 56K modem 1-3 min. on DSL/Cable modem (384kbps)

Do you meet the requirements?
If yes, proceed with installation as prompted by the Install Wizard.

8-10 min. on a 56K modem
1-3 min. on DSL/Cable modem (384kbps)